professional

For the first time in paperback, international expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.

Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals.

Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex. Maister simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."

SELF HYPNOSIS

This text provides an interdisciplinary approach with a developmental perspective on child psychopathology. It is solidly grounded in both quantitative and qualitative research findings and incorporates information derived from clinical practice.

Learn to be a good investigator and a successful retracement surveyor

In the era of CSI, forensic science has taken on an unaccustomed glamor. The fact is, forensic science plays as crucial a role in the field of land surveying and title investigation as it does in flesh-and-blood criminology. Land location, the stability of property lines, and the sanctity of title documents are of utmost interest to the legal system in general, and the court system in particular.

Forensic Procedures for Boundary and Title Investigation is the first book to present the application of investigative forensic techniques to the field of land boundary retracement. Covering basic logic, document research, and the interpretation of physical evidence on site, Forensic Procedures for Boundary and Title Investigation is an indispensable guide for?surveyors faced with a difficult retracement having little or faulty evidence.

Demonstrating the techniques that can be applied to boundary location, this fascinating and useful introduction to forensic science:
*

Covers basic logic with tips for avoiding assumptions during the investigation that might result in error and bad conclusions
*

Explains the standard operating procedures, common to all forensics fields, for the protection of scenes, evidence collection, and photography
*

Provides detailed information on records research, reconstructing historical documentation, dealing with damaged documentation, and interpreting historic records containing antiquated measurements and wording
*

Includes a unique presentation of physical evidence investigation techniques including interpreting stone, wood, and metal evidence found on site
*

Takes an international approach, presenting universal investigative techniques and methods beyond the specifics of any single country
*

Includes advice on using the Internet for research and how to draw upon surprising sources of historic information such as postcards, advertisements, and family histories


This extensive treatment is sure to become a standard reference work for professionals in many fields related to land investigation as well as a practical text for the training of investigators in the evidence recovery and interpretative processes leading to successful property location and ownership.

Echocardiography Review Manual fully prepares you for success on the echocardiography boards, the PTEeXAM, or the diagnostic cardiac sonographer's exam. Drs. Catherine M. Otto and Rosario Freeman, along with cardiac sonographer Rebecca G. Schwaegler, clearly demonstrate how to record echos, avoid pitfalls, perform calculations, and understand the fundamentals of echocardiography for all types of cardiac disease. All-new multiple-choice review questions and answers probe your knowledge of the latest approaches, and a completely new chapter on TEE covers everything you need to know about this technique. Plus, full-text online access at www.expertconsult.com allows you to consult this resource from any computer and view additional cine images for each case, allowing more versatile and effective learning and self testing.

• Enhance your calculation skills for all aspects of echocardiography.
• Challenge yourself with multiple-choice questions in every chapter - thoroughly updated in this edition - covering all of the latest information tested on exams.
• Review essential basic principles with The Echo Manual, a consolidated, portable reference from the Textbook of Clinical Echocardiography.
• Benefit from expert advice and easy-to-follow procedures on using and interpreting echo (including pitfalls in recording) in every chapter.

• Prepare for the PTEeXAM with a brand-new chapter on TEE.
• Assess your mastery of today's clinical echocardiography with all-new questions and answers and new illustrations in every chapter.

Access the complete contents online at www.expertconsult.com, and get more benefit from each case with additional cine images online.

Ace your echocardiography exam with the help of Dr. Catherine M. Otto's Echocardiography Review Manual - providing ALL NEW questions and answers plus online resources for more versatile and effective learning and self-testing.

• Offers an exceptionally well detailed exploration of interior meridian pathways and the role of classical Chinese energetic anatomy, including concepts such as source and origin
• Provides detailed, step-by-step procedures for practical diagnosis & therapy accompanied by profuse illustrations and useful case histories
• Therapies and techniques included are hara shiatsu, sotai and breathing exercises, and five-phase treatments
• Describes biorhythmic treatment procedures drawn from the Da Cheng and Dr.Manaka's practice
• Provides clear instructions for using Manaka's ion pumping cords, mu point diagnosis, p-ring diagnosis, and secondary diagnostic and treatment strategies such as palm diagnosis

This text shows that point names, the traditional means of identifying acupoints, have meanings that are hard to grasp. It promotes understanding of each point's use in acupuncture practice by considering the meaning, context and significance of each. The 363 points covered are listed according to the system currently in use in China.

Complications of Urologic Surgery: Prevention and Management, 4th Edition, by Samir S. Taneja, MD, is a urology resource that presents current management strategies-with an emphasis on prevention-for the most effective patient care. Recognized leaders in the field address both office-based complications as well as common and uncommon surgical complications arising from open and minimally invasive urologic surgery, to equip you to handle a wide range of situations. Best of all, this resource includes a companion website featuring the complete text of the book, along with case studies, multiple choice questions, and more, for convenient reference and review.

. Emphasizes prevention over quick fixes for more effective handling of urologic complications and better patient outcomes.

. Covers both acute and long-term care of patients with urologic complications to equip you to manage more cases.

. Features the work of recognized leaders in urology for guidance you can trust.

. Provides online access through expertconsult.com where you'll find the complete text of the book, case studies that place prevention and management in the context of daily practice, multiple-choice questions that test your knowledge of the material, and references linked to Medline.

. Offers up-to-date management approaches of urologic complications to help you stay on top of issues and controversies as you incorporate new surgical techniques into your practice.

. Presents a new section on minimally invasive complications that address the challenges arising from laparoscopic and robotic techniques.

. Includes a discreet medical complications section that enables you to stay up to date with this rapidly changing area of urology and understand the risks and benefits of the newest hormone and chemotherapeutic regimens.

. Uses Key Points at the top of each chapter to help you find information quickly and study for the boards more efficiently.

. Features a new, four-color format and illustrations that highlight important points within the text.

Your purchase entitles you to access the web site until the next edition is published, or until the current edition is no longer offered for sale by Elsevier, whichever occurs first. Elsevier reserves the right to offer a suitable replacement product (such as a downloadable or CD-ROM-based electronic version) should access to the web site be discontinued.

Lavish presentation of the most courageous (and sometimes outrageous) collaborations between some of the world's most critically acclaimed architects and designers and the leading fashion houses of our time Brings together the most cutting-edge fashion boutiques of the twenty-first century in the major fashion capitals of the world: London, Milan, New York, Paris and Tokyo Stunning photography throughout and critical texts by Neil Bingham, leading commentator on architecture, design and fashion Included are Sybarite's Marni boutique in London, Claudio Silvestrin's flagship store for Giorgio Armani in Milan, Frank Gehry's project for Issey Miyake in New York, Philippe Starck's work for Jean Paul Gaultier in Paris and Herzog and de Meuron's Prada Epicenter in Tokyo A compelling reference for anyone interested architecture, design or fashion worldwide

The new edition of Cardiac Intensive Care-the only textbook dedicated to cardiac intensive care medicine-chronicles the progress made in the diagnosis, assessment, and treatment of patients with critical cardiac illness. Editors Allen Jeremias, MD, MSc and David L. Brown, MD present the landmark discoveries, greater understanding of syndromes, and technological advancements that have helped make clinical cardiology a progressive and interventional field. You'll get coverage of the plethora of noncoronary diseases in the CICU, as well as a complete compendium of up-to-date pharmacologic agents. The new full-color design and layout and nine new chapters give you the latest theoretical, technical, diagnostic, and therapeutic advances in an accessible and visually appealing format. Moreover, the full text is available online at expertconsult.com.

• Features the authoritative perspectives of a stellar group of contributors-many of whom are the pioneers in the fields they cover-for the best available guidance.
  
• Provides the basic science framework for the clinical material through a section on the scientific foundation of cardiac intensive care to give you the complete picture.
  
• Presents a pharmacological introduction to the classes of drugs so you know which are most commonly used in the CICU.
  
• Covers which noncoronary diseases frequently result in admittance to the CICU to prepare you for those diagnoses that are not of a cardiac nature.

• Offers the convenience of full-text online access at expertconsult.com.
  
• Features nine new chapters-Quality Assurance and Improvement in the Cardiac Intensive Care Unit; Physical Examination in the CICU; Mechanical Treatments for Acute ST-Elevation MI; Non-ST Elevation Myocardial Infarction: Diagnosis, Prognosis, Risk Stratification, and Management; Glycoprotein IIb/IIIa Inhibitors; Vascular Access Procedures; Ventilator Management for the Cardiac Patient; Management of Post-Operative Complications in the Cardiac Surgery Patient; Guidelines Relevant to Care in the Cardiac Intensive Care Unit-to keep the book and you up to date.
  
• Presents the text in a new, full-color design and layout for a more visually-appealing and accessible format that makes finding the information you need quick and easy.